Covid-19 Risk Mitigation – Remote Adviser 

Companies have mitigated the risk of international travel restrictions with this innovative remote eyes and ears technical solution.

 

A key ingredient in the fluid working of global supply chains is the mobile workforce of international companies. According to The Economist, Apple's integrated business model with Chinese suppliers for example means that United Airlines alone carries some 50 Apple employees daily on its Californian-China connection flights and Covid-19 is likely to result in up to 10% reduction in products shipped this quarter. With Covid-19 cases already confirmed in Asia, Europe, the Middle East and South America, the impact of increasing international travel restrictions poses a significant business planning challenge for internationally-exposed businesses.

Provide Expert Guidance at Any Moment

International Expert Support

UK and Irish companies rely heavily on working with their USA and European sister sites to share best practice, expertise and supply chain management. The risk of having delays in the travel or return of our colleagues is significant and requires attention.

 

Augmented Reality Glasses and Remote Adviser Video Calling software provides a proven alternative for many international trips. With Augmented Reality Glasses, workers can do Remote Adviser video calls with their international colleagues to avoid the need for travel, and so reduce the related risks. Their colleagues can see live video and sound of what is happening onsite from the AR glasses on their computer screen, and to draw annotations on the vision of the glasses wearer to help them diagnose and resolve issues immediately.

Remote Adviser allows a more experienced person to use the forward facing camera of a pair of augmented reality smart glasses to see what the local technician is seeing and to provide feed-back to them on next steps audibly, using onscreen mark ups or sharing their desktop while they are present and have their hands available to take the actions required to fix the problem.

The function can save hours of travel and allows the most qualified and experienced person to weigh in on a problem whenever required.

 

Some users may wish to leave a headset on the site of a piece of critical infrastructure so a remote expert can complete a full inspection with the assistance of any local technician or contractor.

Mitigate Coronavirus Risk with AR

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