Over the last few years, Augmented Reality (AR) has become increasingly prominent by offering practical solutions in both the consumer space and in industry. One area of industry where AR will influence workflows is in data centres. Data centres are a vital part of the modern economy that have stringent reliability and availability requirements. Augmented Reality can combine the data rich monitoring environment of data centres with their complex physical configurations to increase efficiency and reliability.
Training systems can improve reliability by using AR-driven training systems. Workers can watch training videos or carry out tasks while hands-free and at the critical equipment, offering an immersive training experience that reduces training time and increases retention. AR-based training also means workers are better equipped to take action when necessary.
Communication plays a vital part in reducing errors within industry environments such as data centres. Providing two-way visual communication means information can be relayed and understood by workers faster. Functions such as ‘Remote Adviser Video Call” ensure effective communication between workers, increasing efficiency and reducing the development of hazardous conditions.
Data Centres are heterogeneous environments and mistakes can cause serious security or availability where strict guidelines are not adhered. Through AR-enabled headsets, checklists and procedure following documentation can be fed directly to the technician as he works, verifying each step and documenting necessary information – minimising the likelihood of errors.
A technician working on the floor receives a notification that a fault has developed in a server. Before a technician can reach the fault, he/she must locate the server in question. AR glasses can guide the technician to the server that requires attention, providing directions and highlighting the server with graphic overlays in their sight.
Additionally, the AR glasses can include graphics with instructions on how to recognise different faults, offering step-by-step guidance to the technician on how to fix the issue. Usually, Augmented Reality is synonymous with users viewing through a smartphone or tablet, with AR headsets/glasses, workers can follow tasks while hands-free and at the server.
See how UtilityAR worked with CIX to provide greater levels of security, reliability and transparency – delivering a resilient service to their customers. Read the CIX Case Study.
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