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Remote Adviser allows a more experienced person to use the forward facing camera of a pair of augmented reality smart glasses to see what the local technician is seeing and to provide feed-back to them on next steps audibly, using onscreen mark ups or sharing their desktop while they are present and have their hands available to take the actions required to fix the problem.
The function can save hours of travel and allows the most qualified and experienced person to weigh in on a problem whenever required.
Some users may wish to leave a headset on the site of a piece of critical infrastructure so a remote expert can complete a full inspection with the assistance of any local technician or contractor
Provide Expert Guidance at Any Moment
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